Modern Service Management Made Simple.
Enterprise experience, delivered with mid-market agility.
Captiv-8 helps organisations get more from service management, combining years of enterprise-level experience with the agility and affordability today’s businesses need. We make service management powerful, practical, and people-friendly.
We believe great service management shouldn’t be complicated or costly. After years delivering large-scale service management solutions with global enterprises, we’ve seen first-hand what works and importantly what doesn’t. That’s why we now focus on helping all organisations achieve the same outcomes through a modern and intuitive platform Halo.
What We Do
Strategic | Agile | Outcome-Driven.
We partner with Halo to design and implement service management solutions that balance best practice with real-world needs.
ITSM & ESM Strategy: Align your processes, data, and tools with your business goals.
Halo Advisory & Implementation: Deploy a modern, flexible service management platform built for usability and value.
Continous Optimisation: Maximise your investment by extracting more value from existing implementations.
Major Incident Management (MIM): Enterprise-grade major incident capability, now available to all customers.
Why Captiv-8
Our team has delivered service management for some of the world’s largest organisations — experience we now channel into making service management simpler, smarter, and more accessible for every business. We bring the same rigour and insight, without the complexity or enterprise-level price tag. You’ll get:
Clear strategy and direction
Fast, practical implementation
Improved adoption and engagement
Measurable business outcomes
Whether you’re just starting your service management journey or looking to modernise an existing solution, Captiv-8 helps you do it with clarity and confidence.
Ready to simplify service management and reap the rewards of lower TCO and improved agility? Contact us now.