Built on more than 15 years of ServiceNow and enterprise service management experience, Captiv-8 helps organisations challenge the cost and complexity of legacy ITSM, assess the case for change and design a simpler, lower-cost service management future. HaloITSM is our strategic platform of choice where it meets the organisation's requirements.
A structured advisory process designed to provide clarity before any platform commitment is made.
Review the current platform, licensing, processes, integrations, data and operating model.
Compare current capability, cost and complexity against the organisation's future requirements.
Identify what should be retained, simplified, retired or redesigned.
Define the target service model, operating model, data governance and automation foundation.
Develop the TCO model, feasibility assessment, roadmap, risks and executive business case.
Present the findings, support stakeholder challenge and help select the right route forward.
Client-side transition assurance and implementation oversight are available as optional continuation services where required.
Having spent more than 15 years working with ServiceNow at enterprise scale, Captiv-8 chose HaloITSM as our strategic platform of choice. For suitable organisations, it offers an extraordinary balance of capability, agility, customer partnership, and cost control.
Explore Why ServiceNow Experts Back Halo →
Use our indicative calculator to explore how licensing, integrations, specialist resources, upgrades and support contribute to your current total cost of ownership, and where a transition to Halo could create savings.
Results are indicative and should be validated through a detailed feasibility and business-case assessment.
Launch Indicative TCO CalculatorBefore another renewal commits your organisation to further cost and complexity, let Captiv-8 assess the operational, architectural and commercial case for change.
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